Open Letter to DVLA - Disappointment at Verified By Visa Adoption
OPEN LETTER TO DVLA ( if you wish to write yourself, it's: evl.feedback@dvla.gsi.gov.uk ) Not sure how to make a complaint, but suffice it to say this is one. I was disappointed to see the previously consumer friendly tax disc system implement Verified by Visa. Why? 1. This system is anti-small business (such as mine) being thrust onto them as an extra payment hurdle that big players like Amazon do not have to implement. Government should not be supporting systems that actively hurt small UK engines of growth in favour of big global corporations IMO. 2. It is anti-consumer, not just because it makes smooth processes (like your own) more convoluted, but analysis of the protocol by academia has shown it to have many security issues that affect the consumer, including greater surface area for phishing and a shift of liability in the case of fraudulent payments (see http://en.wikipedia.org/wiki/3-D_Secure#General_3-D_Secure_Criticism ). Basically, Visa can more readily get o